The purpose of this course, "Introduction to EBRD’s Environmental and Social Policy”, is to introduce EBRD’s environmental and social (E&S) policy and  the main steps of EBRD’s E&S risk management procedures to users, in particular those procedures that concern Micro and Small and Medium-sized enterprise (SME) loans. EBRD developed its E&S risk management procedures to help financial institutions better manage the risks that may arise from environmental and social risks associated with the projects they finance.

The course targets a broad variety of employees of financial institutions ranging from experts reviewing applications to managers taking final loan decisions. The course will be of special interest for lending units working with sole proprietors, micro business entities and SMEs.

Having studied the course, you will:

• Understand the importance of E&S risk management for businesses
• Know how Environmental and Social (E&S) risks E&S risks affect the activities of financial institutions
• Know the EBRD’s recommendations on E&S risk management for financial institutions in their different activities
• Know the main steps of the EBRD E&S risk management procedures for Micro and SME  loans
• Consolidate the new knowledge by studying practical cases on Micro and SME loans

The course consists of four lessons. At the end of the course, you will be offered the opportunity to take the final test. If you pass the final test, an electronic statement of successful course completion will be generated.

This course is dedicated to the study of basic techniques for recognizing and managing your own and the emotions of others. The course provides practical advice for increasing emotional competence when interacting with colleagues, friends, and, of course, when serving MSME clients

Purpose of the course:

• study the basic concepts of emotional intelligence: features, models, methods and techniques for managing emotions
• teach participants to conduct a self-diagnosis of own emotions, recognize and manage the emotions of others (focus on relationships with MSME clients)
• increase personal effectiveness of course participants in serving MSME clients

The course consists of 8 lessons grouped into 4 topics. Each lesson is designed for 35-40 minutes of study.

Upon completion of the course, participants will be offered to undergo a final test. In case of successfully completing the test, an electronic statement of completion will be generated.

Enjoy the course and learn more about how to recognize and manage emotions!

Ин курс методикаҳои асосиеро, ки шумо метавонед барои фаҳмидан ва идора кардани эҳсосоти худ ва дигарон истифода баред, меомӯзад. Курс дастурҳои амалӣ барои беҳтар кардани салоҳияти эҳсосотӣ ҳангоми муошират бо ҳамкорон, дӯстон ва албатта ҳангоми хизматрасонӣ ба муштариёни КМХМ пешниҳод мекунад.

Мақсади курс:

• омӯзиши асосҳои зеҳни эҳсосотӣ: хусусиятҳо, моделҳо, методикаҳо, техникаҳо, ва усулҳои идоракунии эҳсосот;
• иштирокчиёнро бо усулҳои худташхисӣ муаррифӣ намуда, ба онҳо барои шинохтан ва идора кардани эҳсосоти худ, инчунин эҳсосоти одамони дигар (бо таваҷҷӯҳ ба муносибатҳо бо мизоҷони КМХМ) барои ноил шудан ба муваффақият таълим диҳанд;
• баланд бардоштани самаранокии шахсии ҳар як иштирокчии курс дар хизматрасонӣ ба мизоҷони КМХМ.

Курс аз 8 дарс иборат аст, ки ба 4 мавзӯъ гурӯҳбандӣ шудааст. Ҳар як дарс барои 35-40 дақиқаи омӯзиш пешбинӣ шудааст.

Дар охири курс шумо имкони супоридани имтиҳони ниҳоӣ доред. Пас аз санҷиши бомуваффақият шаҳодатномаи электронӣ дар бораи хатми курс таҳия карда мешавад.

Аз курс лаззат баред ва дар бораи чӣ гуна шинохтан ва идора кардани эҳсосоти худ бештар маълумот гиред.

Тарҷумашавии курси омӯзишии мазкур дастгирӣ шудааст

Курс переведён при поддержке

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