"This crisis response roadmap is designed to help MFIs navigate the immediate health pandemic and its economic impact, and to provide guidance on recommended practices that are both relevant today and for future crises. It lays out a sequence of steps for MFIs to follow, some of which are informed by earlier crises. The first series of steps are ongoing ones that are fundamental to good crisis management and cut across all others.
Subsequent steps build upon this foundation and are sequential and cumulative in nature and should be continually revisited in a dynamic iterative process. The second series focuses on business continuity: these steps ensure that key operating processes are in place to assure business continuity. The third series addresses financial and portfolio topics: these steps focus on close control of finances to ensure proper measures are taken in time, along with a nuanced approach to portfolio segmentation and management. The roadmap is practical in nature, providing MFIs with checklists and milestones to achieve in the short and long term to help them measure their progress."
The document is prepared by CGAP in English language. Click here to access the full version.
Source: CGAP
Image: CGAP